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We have a group of friends that wish to travel together – can you help us?
Yes we can, let us know your group size and what you are interested in and we can prepare a safari specifically for your groups interests. Alternatively, there may be a scheduled safari that you can book to suit your requirements.
We’ve seen an itinerary that we like but we can’t make it on your advertised departure dates – is there anything you can do?
If it’s at all possible we will do our best to arrange this itinerary to suit the dates you are travelling but please be aware that during our peak season we will need advance notice.
We have children – is Namibia a suitable destination for the family?
Yes, it’s a safe country and often regarded as a great place not only for first time travellers to Africa but also for families. The infra structure is good, water is generally safe to drink and there is plenty to keep everyone of all ages occupied. You can either join one of the scheduled safaris, have a tailor made safari prepared for you or enjoy a self drive holiday that we can assist you in preparing to ensure that the holiday is not only fun but a welcome break for everyone - parents included.
What about other countries? Botswana can offer some terrific deals and has specially guided trips and excursions for kids. Some of the lodges have guides specifically trained to show kids the fascination of the bush and educate them to conservation issues. The aim is to make it fun for all and give parents a well-earned break. Please note that some areas in Botswana such as the Delta do have an age restriction on some of the activities due to safety. South Africa naturally has something for everyone.
What's the difference between a tailormade safari and a scheduled safari?
A tailor made safari is simply that - we will design a trip that will suit your requirements, interests and needs, work with your dates, budget and utilise our extensive experience to ensure that we prepare the perfect trip for you. With a private safari it means you have the flexibility and the chance to make changes to your itinerary (before bookings are made). Once on safari your guide will be able to work more with you on a 1-1 basis rather than cater for a whole group's needs. A scheduled safari has a fixed programme/itinerary and generally set departure dates. There are often a group of individuals or couples joining a particular trip and therefore makes it a more cost effective option.
Why should I use a Namibian operator or agent?
A question we are often asked. Firstly, being based in Namibia gives us the chance to regularly visit sites, lodges and campsites to keep abreast of any changes. We get first hand experience of what you, the traveller is also likely to see and to be able to make appropriate recommendations. It also means that whilst you are in the country you will have 24-hour access to advice and someone that will be able to help you out with any problems you may encounter. In addition, we are also able to FULLY support local communities, employ Namibians and make a direct impact and improvement to the lives of many local people
Is your advice impartial?
Yes it is - Chameleon Holidays is a travel agent and therefore does not own any part of a travel company, therefore we will give the best and most suitable advice to you, the traveller, rather than just sell you something that may not suit. We are able to offer a number of safaris and trips run by locally owned tour operators and what we recommend is on merit and our experience of these operators.
What type of person travels with Chameleon and I am the right type of person?
A wide range of people from all walks of life and various countries join us for on safari. We have no age restriction but we do ask clients to have a "sense of adventure" and be a team player. The groups are made up of single travellers, couples, friends and families. However, when travelling together in a group each individual needs to have a degree of flexibility and patience
How do I book?
Generally you will be emailed a booking form to complete and return, a non refundable deposit will then be taken and a confirmation will be sent to you to confirm your seat or trip. Please refer to our terms and conditions for more information
Do I need travel insurance?
Yes, insurance whilst travelling with Chameleon is essential. All clients must be insured to cover aspects such as repatriation, medical expenses, personal accident, cancellation and curtailment. Proof of insurance can be requested and Chameleon have the right to refuse clients onto their safari without refund should the client not have insurance. In Southern Africa, many emergency services will not send a rescue service until proof of insurance has been issued so should you injure yourself you may end up without medical assistance, something not to be taken lightly.
I'm travelling alone, will this be a problem?
Not at all, many of our clients travel alone, however, with regard to accommodation/tent you will be matched with someone of same sex. You are welcome to choose a single supplement but this will be at additional cost. Many camping safaris do not have a single supplement, this tends to apply to accommodated or fly in safaris. Many also have a minimum amount of people to ensure a departure on a trip.
I want to enjoy the cultural aspects of Namibia - where can I see the himba and bushman people?
The himba people mainly live in the North West part of Namibia and the Bushman on the Eastern part of the country though there are small niches living east of Etosha. Please remember when you visit the tribes to show respect to them and their cultures and views. They are also changing to the environment that they are living in today so do not be surprised to see them in modern clothing or occasionally clutching a cell phone! Please also be aware that whilst we endeavour to arrange walks and meetings with the tribes they choose what and when they wish to do things and this occasionally can be out of our control. There are various scheduled camping and accommodated safaris that visit a bushman village or to Opuwo for the Himba people. If you are keen to incorporate a cultural experience and you are looking for a tailor made safari then please advise us when you make your enquiry and we can incorporate this into your trip.
How about other Countries?
There are also a number of San people living in Botswana and in particular the remote areas of the Kalahari. Whilst there are other tribes, perhaps one of the more well-known are the Bantu speaking Tswana - the largest ethnic group in the country, followed by the Bakalanga.
I really enjoy horse riding – where you you recommend?
Namibia - The terrain is superb, you can enjoy the ever-changing landscapes on horseback and be at one with nature, the trips take you into the heart of the desert or on a superb exploration of Damaraland where not only do you have a chance to meet some of the locals but search for desert elephant – to be up close to desert elephant on horse back is incredible – and you are not able to experience this anywhere else. Riding in the desert is sublime and camping out under the stars. Endless plains and desert landscapes....
In Botswana - The Okavango Delta is incredible. You will have the opportunity to get up close to the game and return to camp after each ride so you have a "base". Great way to explore the Delta and this particular camp is ideal for the family and non horse riding members of your group as they can take part in other activities while you ride.
We can also cater for all levels of riding ability and length of rides from one hour to thirteen days.
Vic Falls - We can also arrange hourly or more rides (as well as overnight rides) in Zambia and Zimbabwe. Visit our appropriate web pages to give you more details on the rides available
But I’m not a very experienced rider
That's fine, when you book your trip we ask about your level of experience and ensure that you are matched to a horse that suits your skills as well as recommend a trip to suit your needs
We’re interested in travelling the country on a self-drive – can you help us?
Of course, we can help plan your itinerary, book campsites or accommodation and will be on hand to offer a meet and greet service when you arrive to go through your itinerary step by step with you and ensure you are happy before you depart for your trip.
What are the roads like in Namibia?
Generally they are in excellent condition. Most of the roads and towns are well signposted. Major roads are tarred the rest are gravel. Please, however, be aware that the conditions can change during the rainy season – please refer to our car rules and regulations for additional information. If you book a self drive we will ensure that you receive a map to help you find your way around.
What do I need to take on safari with me?
We will provide you with a pre departure list before you travel – often it depends on the type of trip you are doing and the time of year you are travelling
What's the weather like in Namibia?
We have 2 main seasons, Winter - from May to September which is dry but can get very cold particularly at night during June/July/August and occasionally temperatures fall to freezing, during the day time it can reach 25c or so, depending on the location. Summer - October through to April is also the rainy season, temperatures increase significantly and its not unusual to reach 35c or sometimes higher. The early rains (to December) are sporadic but January through to April can bring heavy rains which can occasionally last 2 or 3 days which also provide a welcome relief to the dry desert landscape.
Botswana? Climate ranges from continental to semi-arid. The summer months can be very hot, with average temperatures rising to 39c. December and January are usually the hottest months. They also herald the arrival of the rainy season that extends through to March or April. Winters are dry with temperatures occasionally dropping to below zero degrees in June or July.
Zambia - Vic Falls - Rains tend to start around November but set in during December and continue through to April. The hottest season is September to November as the temperatures rise and build to the rainy season. Again, the coldest time is June-August with days being quite warm but evenings chilly.
Am I expected to tip the guide or camp assistant? How about in restaurants etc?
Tipping is certainly not compulsory but if you feel your guide/apprentice guide has done a good job and offered you an enjoyable and knowledgeable trip then rest assured they will always be happy to receive a tip. A guideline is US$5/day for your guide and US$3 day for a camp assistant. In restaurants it's normally around 10%. If you have a car guard to watch over your vehicle then N$2-5 is acceptable. For the rest it's up to you!
Is there an age limit to join a safari?
No there isn't as long as you are prepared to come along with a "young at heart" attitude, be keen to be a team player and also aware that occasionally families can be joining you on safari then this is for you.
Do I need a mattress or sleeping bag?
For standard camping scheduled or tailor made itineraries a mattress is supplied, however, for those with sensitive backs we recommend you bring your own thermarest style mattress (inflatable). On some luxury mobile camping trips camp stretcher beds and full linen including pillow is provided but please check and read carefully prior to booking. In respect to sleeping bags, on camping trips you can either bring your own or hire one. Naturally, accommodated trips provide all the necessary bedding and linen.
Will the itinerary change from the issued one?
Generally speaking each itinerary has had a lot of work put into it to ensure that you get to see the highlights of the country and the safest and best way. However, sometimes, there are factors beyond our control, which means that the itinerary may change and Chameleon reserves the right to do this. Generally these changes are minor and Chameleon will do their best to advise clients but occasionally this will happen whilst on the road, this is the time to make the most of it and enjoy the adventure of being in Africa. The same applies to any scheduled safari but weather conditions and such like can mean that a company does change its itinerary at short notice.
What about the risk of malaria and other health issues?
Namibia - Areas north of Windhoek pose a small risk of malaria, which increases during the wet season, however, the further east you travel (Caprivi Strip) or into Botswana or Zambia the risk increases. The best way to prevent malaria is to not get bitten by wearing long sleeves/pants, putting on repellent and ensuring that your tent is zipped up to prevent mossies getting into the tent. Please seek the advice of a specialist health centre or visit your doctor prior to your trip to give you up to date advice on prophylactics but please be aware that this still does not give you 100% protection. Your doctor will also give you advice on other health requirements. Private medical facilities are available in major towns and it is essential you obtain personal insurance prior to your arrival
Botswana- Again, private medical facilities are available, the largest being in Gabarone. Malaria is prevalent in the northern part of the country and visitors are advised to get medical advice on prophylactics.
Zambia and further North - malaria is prevalent and prophylactics should be taken. Yellow Fever should also be protected against and having a current certificate is generally required.
As with all African Countries HIV/AIDS is a major risk and a real part of life! Each country is battling this issue and all travellers are advised not to put themselves and others at risk of infection by observing standard prevention measures.
I'm vegetarian - will you be able to cater to my dietary requirements?
No problem as long as you advise us in advance what you do/don't eat or if you suffer from any food allergies etc, we will do our best to accommodate you but again please realise that the choice of foods may not always be the same as you will be able to purchase at home. If you have very specific requirements please liaise with us asap and discuss what the best course of action will be for you and if you may need to bring something from home if our shops do not supply them.
Will I be able to check emails during the trip?
This will really depend on where you are travelling to. Within Namibia, in most of the camp sites there are not the facilities to check emails, however, in towns such as Swakopmund you will be able to access emails easily. For example if you are in the Okavango Delta you will not have the option to this facility and it is better to work on the basis that you will not be able to have access rather than count on it.
Will my cell phone work?
Again, in the towns and in some rural locations there will be cell phone reception but be aware that being in some remote areas will mean that there is no cell phone or land line reception. For emergency use the Chameleon office number can be used to ensure that we will get a message through to the guide as fast as possible. On other companies itineraries they will often supply emergency contact details so it is worth leaving this number with family and friends to ensure that you get the fastest possible response.
How about recharging my camera and electrical equipment?
Just ensure you have the right adaptor, in Namibia and South Africa, we have round, 3 point plugs 220-240v. It is generally possible to recharge your batteries in accommodation and sometimes at campsites (though not all campsites have electricity points). Alternatively if you bring a car charger you are able to do so through the a 12 volt cigarette lighter ( please remember that this is at the discretion of your guide as it may drain the battery of the vehicle). Please bring additional batteries to be on the safe side. Botswana - 220v with a 3 point plug that's the same as the current plug socket in the UK, however round plugs as in South Africa are also used just to add a little bit of confusion. Recharging will again depend on the camp you are in and their electrical supply but again we recommend bringing additional batteries with you.
What's the best way for me to take money with me?
Some limited cash as well as credit card is useful though ensure that you have your pin number with you. There are numerous ATM machines available in towns and fuel stations. However, travellers cheques can be used in some large towns but foreign exchange shops are not always available outside of Windhoek and Swakopmund so do not rely on them solely. Cash - South African rand is used in conjunction with Namibian dollars, however, ensure that you exchange all of your Namibian dollars before leaving as the Namibian dollar is harder to get rid of than South African rand once out of the country. Botswana uses the Pula (meaning rain) and again credit cards as well as US$, British Pounts, South African Rand and the Euro is widely accepted. Zambia - Kwatcha is used and US$ readily accepted, Visa is not accepted.. Zimbabwe - with inflation at it's current rate (over 200million) it's hard to keep tabs on real costs, credit cards are often NOT accepted but US$ cash is readily accepted.
Please be aware of the increasing credit card fraud and always retain your card when making a payment - its particularly easy when in a restaurant to hand over the card and wait for them to bring you back a receipt - DON'T! Go with them to run your card through the machine.
Can I book extra accommodation at the start or finish of my safari?
Of course! Many scheduled safaris do not include accommodation prior to the start/finish city/town and we are more than happy to assist with finding you the right level of accommodation where-ever you want it and that will suit your pocket.
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